General Terms and Conditions

Welcome to CLAY. By accessing our website or purchasing our products, you agree to the following terms and conditions.

1. general information

This website is operated by CLAY.

Terms such as "we", "us" and "our" refer to CLAY.

We reserve the right to update or amend these GTC at any time.

2. products & availability

All products are subject to availability.

Colors and images are displayed as accurately as possible, but may vary depending on the screen.

We reserve the right to discontinue products at any time.

3. orders & payment

By placing an order, you agree to provide complete and correct information.

We accept payments via Klarna, PayPal and major credit cards.

Prices are quoted in EUR (€) and include VAT where applicable.

4. shipping & delivery

Orders are processed within 1-3 working days.

Delivery times vary depending on location ( 5-12 working days on average).

Delays due to customs or logistics service providers are possible.

5. return & refund

See our refund policy.

6. liability

CLAY is not liable for delays or damages caused by third parties (e.g. shipping service providers).

We are not liable for indirect damages such as loss of profit due to the use of our products.

7 Applicable law

These GTC are subject to the law of the Federal Republic of Germany/EU.

The place of jurisdiction for disputes is the competent German court.

8. contact

Please contact us if you have any questions about these terms and conditions:
E-Mail: support@clay-shop.com